PELAKSANAAN PELAYANAN UMUM DI KANTOR CAMAT
DOI:
https://doi.org/10.51826/fokus.v22i1.1065Keywords:
Implementation, service, service quality.Abstract
According to the Republik of Indonesia’s Constitution, serving the community has become the duty of the government. Public, servants carry out this duty by providing services that are straightforward, certain, secure,transparent, efficient,ecomical, fair and timely in accordance with establishhed protocols. The purpose of this study is to outline and evaluate how public service are being implemented at the sub-district office. This study employed a descriptive qualitative methodology with two different data sets : perimary and secondary. The study’s findings demonstrate that service standards align with the primary responsibilities and activities of the public services divisions, including data and material gathering and task execution for the public servicec division.
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References
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Ismail, Mohammad. 2003. Akuntabilitas Pelayanan Prima Dalam Kapasitas PNS sebagai Abdi Negara dan Abdi Masyarakat. Jakarta : Grasindo.
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